Business Leadership Blog


Monday, December 8th, 2014
It’s almost the end of another year, which has blown by at a furious rate. (And I don’t think it’s just because I’m getting older either!) The global information overload which roars at us daily, seems to crowd out every ‘normal’ thought, and so it takes a great deal of effort to make time to park off, rest and gather one’s wits. I...Read more


Monday, November 17th, 2014
It is with great pleasure that we congratulate Noreen Mkhize on her 10-year anniversary with Finserv. Noreen is the firm’s bookkeeper and acts in that capacity for a number of our clients as well. It has been a real pleasure working with her. Noreen has always set herself very high standards, and so we look forward to many more years of ...Read more


Tuesday, September 9th, 2014
Dear subscribers, I’ve often read about web sites being hacked.  I believe it’s even happened to huge companies like Google and Apple.  But, I guess I always thought it wouldn’t happen to me – after all, why would anyone want to bother with a small business like mine.  And, - what can I possibly have to offer a hacker that’s worth h...Read more

Beware Cell Phone “Scams’!

Friday, May 2nd, 2014
I don’t know about you, but as I have a cell phone contract which generally meets my monthly needs, I tend not to check each invoice which comes through from the provider. (in this case, MTN).  When the monthly charge does exceed the contract amount, it’s usually because I have spent more time on my phone than usual, and I accept it. This m...Read more


Thursday, April 3rd, 2014
This morning I logged into my office server by remote and was greeted by a warning from Microsoft.  Within 5 days (April 8, 2014), Microsoft will no longer support the Windows XP operating system. There will be no more security fixes, software updates or technical support, although Microsoft will still provide some anti-malware support for an unsp...Read more

Best Wishes for 2014.

Friday, December 13th, 2013
We’ve come to the end of yet another year – and another one which seems to have flashed by.  I don’t think it’s just because I’m getting older, as everyone I speak to – young and old alike – feel the same way.  I’m sure it’s do with the fact that we live in an information-overload environment, where every little moment is taken ...Read more

Improving your Collections

Thursday, August 15th, 2013
One of the areas that require extra attention during the tough economic conditions – as we’re experiencing now – is the collection of outstanding debts. It’s an aspect of business that no one really enjoys – and even the people employed to do the job, very often, find it hard to do.  It’s a bit like being a dentist and drawing teeth...Read more

The Thing about having a Vision!

Tuesday, June 25th, 2013
Before you say “what’s he still banging on about this thing called ‘vision’ for?” take a few minutes to consider this: We live in a very uncertain world of business right now.  I guess it’s always been that way, but I suspect never to the extent it is now.  I get Business Day and Mail & Guardian delivered to my computer every ...Read more


Monday, June 24th, 2013
Louise Madgwick has just completed a Sectional Title Scheme management certification course, under the auspices of UCT (Law & Work) and Paddocks, a specialist sectional title and home owners association (HOA) firm that provides a range of products and services throughout South Africa.  Paddocks is headed by Adjunct Professor Graham Paddock, wh...Read more

Without Vision…! # 3

Monday, June 10th, 2013
So, for the past week, you've been giving a lot of thought to that picture of what your business or organisation should eventually look like - the end in mind. And - you should have been able to write something down.  If you have, then go through it a few times and sharpen it up; try and keep it on one page if you can. Once you have it clear...Read more